Privacy Policy

Effective Date: December 15, 2022

At ASSERTIO Language Services, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Data Controller

ASSERTIO Language Services
ASSERTIO Global Solution S.L., Avda. dels Alps, 48, 08940 Cornellà de Llobregat, Barcelona, Spain
Email: privacypolicy@assertio.es

2. Data We Collect

We may collect and process the following types of personal data:

Identification data (e.g. name, email address, phone number)
Company details (e.g. business name, VAT number)
Communication data (e.g. emails, support requests)
Usage data (e.g. website interaction, IP address, browser type)

We do not collect special categories of personal data unless required and with explicit consent.

3. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

To provide our language and localization services (contractual necessity)
To manage business relationships and communication (legitimate interest)
To comply with legal obligations (e.g. invoicing, tax compliance)
For marketing purposes, if consent is given (consent)

4. Data Sharing and Transfers

We do not sell your personal data. We may share it with:

Service providers (e.g. IT, cloud storage, TMS platforms) under strict confidentiality agreements
Legal or regulatory authorities when required by law

If data is transferred outside the EEA, we ensure appropriate safeguards (e.g. Standard Contractual Clauses).

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above, or as required by applicable laws.

6. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time (where applicable)
Lodge a complaint with a data protection authority

To exercise your rights, contact us at: privacypolicy@assertio.es

7. Security Measures

We implement appropriate technical and organisational measures to protect personal data from unauthorized access, loss, or misuse.

8. Cookies and Tracking

Our website may use cookies to enhance the user experience and analyse traffic. You will be informed via our cookie banner and can manage preferences accordingly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

If you have any questions or concerns about our privacy practices, please contact us at privacypolicy@assertio.es.